Director of EMS
24 HOUR EMERGENCY
– CALL 911 –
Poison Control Center
611 East Lytle Street
Murfreesboro, TN 37130
The Rutherford County Emergency Communications Center offers 24 hour-a-day assistance to residents of Rutherford County by organizing and coordination of emergency response for the Emergency Medical Services. In addition to providing pre-arrival instructions to 911 callers, the Communication Center Dispatchers are also responsible for notifying all necessary personnel as well as other agencies or special response teams needed, while maintaining a detailed record of incidents. Emergency Medical Services Communication Division works closely with other local law enforcement agencies to provide the safest community possible for the citizens of Rutherford County. The Rutherford County Emergency Communications Center has proven to be a valuable resource to the community handling hundreds of calls on a daily basis.
The Rutherford County Communication Center houses state of the art computer, phone and mapping systems, capable of handling multiple calls while ensuring prompt response. The Communications Center answers calls and dispatches for several agencies. They currently dispatch for some of the Rescue Squads within the County, Rutherford County Special Operations Response Team, all First Responder agencies associated with EMS and the Rutherford County Adult Detention Center.
All Dispatchers are certified by the State of Tennessee as Emergency Medical Dispatchers. They are also trained in the National Incident Management System and all hold certifications in the Incident Command System 100, 200, 300, 700 and 800 classes. Many hold certifications as Incident Dispatchers and can assist any agency on the scene of a disaster or large event. Many are also trained Communications Unit Leaders. Monthly in-services and other outside communications training are attended to assure our service and the general public that our staff are some of the best Telecommunicators in the State of Tennessee.