Medical Plans

2024 Update: In 2024, Cigna will be transitioning from physical ID cards to digital ID cards, available through or the myCigna app. For questions, please see Cigna's Digital ID Card FAQ or contact the Insurance & Risk Management Department at [email protected].

Cigna is the provider of record for the Medical Insurance plans as offered by the Rutherford County Government.


 Medical: Deductable Plan

 Retiree: Pre 65 Deductable Plan

 Additional Information

You can use the Cigna Easy Choice Tool to help you decide which medical plan is right for you and your family.

To find out if a doctor or provider is in network, please follow the steps below: 

  • Log into or the myCigna app
  • Choose Find Care & Costs

          OR, if you have not registered with a myCigna account or have not yet enrolled in a Rutherford County plan

  • Go to
  • Click on "Find a Doctor"
  • Choose "Employer or School"
  • Enter your city or zip code
  • Choose how you want to search: "Doctor by Type", "Doctor by Name", or "Health Facilities and Group Practices"
  • Enter a description in the search bar (ex: doctor, hospital, etc.) and click "Search"
  • Enter your city or zip code again and select "Continue"
  • Choose medical network "LocalPlus" or "Open Access Plus, OA plus, Choice Fund OA Plus" to view in-network providers              

Cigna Contact Information
Phone: 1-800-244-6224
Website: or

HSA Bank Information
Phone: 1-866-494-2111
To order a replacement HSA card, follow the steps outlined in the HSA Card Replacement document.

For notices and additional information click on the links below: