Accident and Critical Illness Insurance Plans
Rutherford County offers eligible employees the opportunity to enroll in supplemental insurance.
Accident insurance can supplement your budget when the unexpected strikes you or your family. Benefit payments are made directly to you and can be applied to healthcare or daily life expenses, such as mortgage, rent, or groceries.
Critical Illness insurance can provide you with a one-time lump sum when you or a member of your family is diagnosed with a covered illness. Covered illnesses include cancer, heart attack, stroke, kidney failure, Alzheimer's disease, and more. See the Critical Illness Insurance Certificate below for a full list of covered illnesses.
Please Note: Our Accident and Critical Illness has recently transitioned from MetLife to Securian beginning January 1, 2026.
For questions regarding claims, coverage or portability that occur after January 1, 2026, you can reach Securian customer Service at 1-888-658-0193. You may also visit the Rutherford County Securian website by Clicking Here to review additional resources directly from Securian. For future portal access to file and view claims, please see the "Upcoming Access" section below.
Upcoming Access:
Securian is building a self-service portal for users to be able to go online to file and check status of claims. As of 1/28/2026 - the Securian portal is not yet available. Once that portal is available for use, you will follow the steps below:
To create an account at LifeBenefits.com please see the below information:
-User ID: RCG followed by your six-digit employee ID number
-Initial password: Your eight-digit date of birth (MMDDYYYY) followed by the last four digits of your Social Security number
If you need assistance or have questions prior to the portal being available, please contact Securian's Customer Service at 1-888-658-0193 or you may contact the Rutherford County Insurance and Risk Management office at 615-898-7715 or [email protected].
Past Claims:
For questions regarding claims, coverage or portability in reference to an event prior to January 1, 2026, you can reach MetLife customer service at 1-800-438-6388 or go online to: www.mybenefits.metlife.com. To learn more about MetLife benefits, visit the microsite online: https://www.metlife.com/rutherford